Last Updated: 09/07/2025

Welcome to Victoris. By shopping with us, you agree to the following terms. We keep it simple and transparent so you know exactly what to expect.

At Victoris, we aim to deliver your order quickly, securely, and with full transparency. Please review our shipping and delivery guidelines below.

We currently ship worldwide and offer two delivery options:

• Standard Delivery: Estimated 3–7 business days, depending on your location.
• Express Delivery: Estimated 1–3 business days, depending on your location.
• GCC Customers: Next-day delivery is available in select cities.

Note: Delivery times are estimates only and may vary based on destination, courier capacity, and customs clearance.

• Free Shipping on all orders above AED 500 (or equivalent in your local currency).
• Orders below this threshold will have shipping fees calculated at checkout.

• International orders may be subject to customs duties, taxes, or import fees once the shipment reaches your country.
• These charges are the responsibility of the customer and will be collected by the courier at delivery.

• Orders are typically processed within 1–2 business days after confirmation.
• During high-demand periods (sales, new collection launches), processing times may be slightly longer.

• Once your order has been shipped, you will receive an email confirmation with tracking details.
• You can track your order at any time using the provided tracking link.

• We do not ship to PO Boxes or restricted countries.
• Delivery times may vary due to holidays, weather, or customs delays.
• If your order is delayed or lost, please contact our Customer Care team for assistance.

 Our Commitment:
We are committed to providing you with a reliable and seamless delivery experience, ensuring that your Victoris pieces arrive securely and on time.